EMPLOYMENT OPPORTUNITY

Supervisor of Heath

Regular Full Time

TFN has an exciting and immediate opportunity for a Supervisor of Health to join our Member Services team. Reporting to the Manager of Health, this integral role is responsible for overseeing the daily operations and coordination of TFN’s clinical and community health programs. This role provides leadership to frontline health staff, ensures the efficient delivery of services, and supports the integration of culturally safe, high-quality primary care for TFN members.

The Supervisor works closely with internal staff and external medical professionals (e.g., Nurse Practitioner, Family Physician) to ensure community members receive timely, accessible, and holistic care.

Key Responsibilities

Operational Leadership & Staff Supervision

• Lead the day-to-day operations of TFN’s primary and community health programs, including Community Nursing, In-Home Care, and the NP/Family Doctor clinics
• Supervise and support health staff through regular check-ins, performance evaluations, and mentorship
• Schedule staff, monitor workloads, and ensure appropriate coverage for clinic and home care services
• Oversee daily functioning of the medical clinic, liaising with IT, facilities, and vendors as needed
• Identify operational challenges and recommend process improvements for clinic efficiency and patient flow

Client & Community Health Support

• Act as the first point of contact for community members navigating TFN’s health services
• Support clients with accessing services, medical transportation, and benefits navigation (e.g., First Nations Health Authority benefits)
• Maintain respectful, trust-based relationships with TFN members while maintaining confidentiality and professionalism
• Collaborate with Nurse Practitioner, Family Physician, and external providers to ensure care coordination and continuity

Program Coordination & Documentation

• Monitor and maintain health program documentation, reporting requirements, and compliance standards.
• Assist in the implementation of health promotion initiatives, workshops, and seasonal clinics (e.g., immunizations, wellness checks)
• Track key performance indicators (KPIs), service delivery data, and program goals
• Contribute to grant applications, reporting, and community health planning as required

Decision-Making Authority

• Responsible for daily operational decisions related to scheduling, team supervision, clinic functioning, and client service coordination
• May make recommendations regarding staffing, resource needs, or program improvements to the Manager of Health
• Strategic, financial, or staffing decisions require managerial consultation and approval

Performance Indicators

• High-quality, coordinated delivery of clinical and home care services.
• Effective staff supervision, scheduling, and team communication.
• Positive relationships and satisfaction among TFN members accessing care.
• Compliance with operational procedures, reporting, and service targets.

Qualifications and Experience:

• Diploma or degree in Nursing, Health Sciences, Public Health, or a related field
• 2+ years of experience in community or primary healthcare, with supervisory experience preferred
• Strong understanding of clinical workflows, patient-centered care, and Indigenous health contexts
• Experience supervising staff, coordinating programs, and managing day-to-day health operations
• Excellent communication, organizational, and leadership skills
• Knowledge of Indigenous health systems, FNHA benefits, and culturally safe practices
• Valid Class 5 Driver’s License and access to reliable transportation

Working Conditions:   

• On-site role based at TFN’s Health Department and medical clinic
• Standard hours Monday–Friday, 8:30 AM–4:30 PM, with occasional evening or weekend work based on community needs
• Involves working in fast-paced, client-centered environments that may include urgent or sensitive health concerns

Wages: 

Pay scale for this position is $38.56 to $40.97 per hour (e.g. $75,192 to $79, 891 per annum) with excellent benefits including enrolment in the BC Municipal Pension Plan. Placement within the pay scale is based on a review of skills, experience & internal equity.

We wish to thank all applicants for their interest; however, only short-listed candidates will be contacted for interview. 

Pursuant to the Tsawwassen First Nation Government Employees Act, first priority in hiring among qualified applicants will be given to Tsawwassen Members, second priority to spouses (as defined in s. 3 (1) of the BC Family Law Act) of Tsawwassen Members, and third priority to members of other First Nations. If you fall within one of these categories and you wish to have this voluntary information considered as part of your application, please indicate the applicable category in your cover letter.