Community Living Society

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Residential Manager

Job No: RESMGR05
Location: Lower Mainland


Residential Manager

Community Living Society


About Us 

The Community Living Society (CLS) is an innovative non-profit organization which since 1978 has been dedicated to supporting adults with intellectual and developmental disabilities so that they can live full, productive and meaningful lives. We are leaders in providing quality Person Centered support through our residential, individualized and community based supports so that people can reach their greatest potential. We have over 500 employees and work with over 400 individuals throughout the Lower Mainland. 


About the Opportunity 

We are actively seeking an innovative, energetic and creative Residential Manager to oversee at least two residential locations located within the Lower Mainland. Reporting to a Director of Residential Community Inclusion, the Residential Manager will work closely with the individuals and teams to provide an environment of support that is focused on supporting the individuals to live as independently as possible. The Residential Manager is accountable for the day to day management of a group of residential locations and relief pool. This role is deemed as administrative in nature and direct supports is not required.


The Residential Manager provides direct coaching and support to a group of Team Leads and a team of Community Living Counsellors. Managers are considered to be professionals, leaders and part of the CLS management team. This position is accountable to actively work with the Administration team including other Director(s), as assigned.


General Duties:

  • Oversight of multiple locations, ensuring effective and smooth operation of the location, including emergency preparedness
  • Engaging and supporting individuals to live as full citizens
  • Coaching, mentoring and performance management of a Team Lead and a team of Community Living Counsellors
  • Selecting, onboarding, training and the development of these Counselors
  • General administration including payroll, scheduling, budgeting, and financial accountabilities for all the locations and individuals within the designated locations
  • General administration and reporting related to the support of the individuals.
  • Maintaining strong and supportive relationships with all the supported individual networks, members of the public, family members and team members.


About You

Your experience in providing positive, consistent and empowering support to adults with developmental disabilities coupled with your inspirational leadership style will enable you to flourish in this role. You are known for supporting individuals in achieving their chosen goals and experiencing success in their lives by providing skills and opportunities to develop and build their social / friend network, participate in their community, take part in local activities, obtain volunteer or paid employment and learn skills associated with daily living. As an organized and resourceful professional, you are capable to creative problem solving in an efficient manner.

Through a welcoming and enabling approach, you are capable of developing a flourishing, supportive, open work environment for all staff, individuals and networks. You will be an exemplary role-model of Person Centered Active Supports to employees, families and the wider community, through all your interactions with the individuals you support, using new approaches and techniques. You possess the following skills or meet the following requirements:



  • Class 5 driver’s license
  • Access to a vehicle
  • First Aid and CPR Certificate
  • Clear criminal record (paid by CLS)
  • Clean driver’s abstract
  • Medical Form with immunization record
  • Previous leadership and supervisory experience
  • Strong computer and administrative skills
  • Significant knowledge and demonstrated excellence in Person Centered Active Supports concepts and approaches


  • Counselling and coaching skills
  • Crisis prevention and intervention skills
  • Special skills: medical training, ASL
  • Health care and mental health knowledge
  • Nonviolent Crisis Intervention Training
  • Mandt System®












Our Commitment to You

We make significant investments in our people, which is why we take great care to hire those who we believe will thrive at CLS. Our progressive and unique culture sets us apart and provides:

  • Various internal leadership and development opportunities
  • Engaging and relevant training opportunities
  • Meaningful rewards and recognition


Hours: Based on a 35 hour work week – schedule to be determined with the Director. Generally, the schedule will be based on an administrative schedule.  


Wage:  Salaried role


We at Community Living Society celebrate and embrace diversity as an integral part of our organization. As an equal opportunity employer, we strive to be an inclusive, equitable and accessible environment for both our employees and supported individuals alike, ensuring everyone feels valued and respected.  


We thank all applicants for their interest; however, only short-listed candidates will be contacted for an interview.

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