Human Resources Manager

Pro Administration is looking for a Full-time Human Resources Manager to lead our HR function in Surrey. 

Reporting directly to the HR Director, this role is responsible for managing all aspects of human resources, including recruitment and onboarding, employee relations, performance management, employee engagement, benefit administration and union negotiations.

The successful candidate will collaborate closely with site managers, employees, and the HR team to enforce company policies and procedures, develop and implement innovative HR programs, negotiate collective agreements and cultivate a positive workplace culture. This position plays a key role in enhancing workplace culture by demonstrating a commitment to ensuring HR services are responsive to the needs of the organization and employees. 

If you thrive in a fast-paced environment and are ready to make a significant impact on our team, we want to hear from you. APPLY TODAY!

What Pro Admin will offer you:

• 4 weeks vacation and 5 days of sick entitlement, as we believe in employees’ well being.
• Salary of $90,000 per annum.
• An Extended Health & Dental package that includes 100% coverage.
  • Including, but not limited to Chiropractor, Physiotherapy, Massage Therapy, Life Insurance, and Out of Country Emergency Care.
• Access to Employee Assistance Program - TelusHealth.
• Monday to Friday schedule with some flexibility, either working 8am-4pm or 9am-5pm. 
• An exciting & fun team to work with, with the ability to grow with the organization via various programs, such as Educational Support. 

What will you do as a HR Manager: 

• Manage and lead a team of HR professionals, providing guidance, mentorship, and development opportunities.
• Responsible for developing and communicating the Human Resources Department Strategic Plan to the HR Team.
• Oversee the recruitment and onboarding processes, ensuring alignment with company goals and values.
• Manage the Immigration Program by working with immigration consultants to get workers to Canada to help with the staff shortages.
• Partner with managers to develop recruitment plans for each facility.
• Develop sound relationships with managers to understand business needs and deliver effective and efficient HR services.
• Respond and provide direction and support to HR team on Labour Relations Issues within the Group of Companies accordingly, including;
  • Performance Management
  • Investigations
  • Progressive Corrective Discipline
  • Liaises with the Union (when applicable)
• Lead negotiations with unions to establish and maintain collective bargaining agreements.
• Draft all terminations for final approval by Director of HR.
• Manage policy including development and management of HR company policies and procedures; facilitating and coordinating policy roll out for new operational policies.
• Oversee various company programs such as the Talent Management Program, Benefits Plan and Educational Assistance Program, while identifying and developing new programs to meet company needs.
• Stay informed about industry trends and best practices to continuously improve HR programs.
• Develop and oversee the retention plan and a comprehensive compensation plan for management team.
• Perform other related duties as assigned. 

What we want from you:

• Completion of a Post Secondary Education degree in Human Resources, Business Administration, or a related field; HR certification (e.g. CPHR) is an asset.
• A minimum of 5 years recent related HR experience (minimum 2 of which as a Manager), with a background of managing HR functions effectively.
• Proven experience in employment law, including knowledge of employment standards, labor laws, regulations specific to British Columbia and experience in negotiating collective agreements with unions.
• Experience in team management, with the ability to lead and develop a team of HR professionals.
• Excellent computer skills, proficient in the utilization of Microsoft Word and Excel, and ability to learn new systems and programs.
• Excellent interpersonal and communication skills, with the ability to build relationships at all levels of the organization.
• Demonstrated ability to lead and develop HR initiatives and programs.
• Proven ability to work in a dynamic, continuous improvement environment.
• Strategic mindset with the ability to align HR objectives with organizational goals.
• Excellent coaching skills

What competencies we want to see in you:

• Action Oriented: Enjoys working hard; is action oriented and full of energy for the things they sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
• Conflict Management: Reads situations quickly; good at focused listening; can settle disputes equitably; can find common ground and get cooperation with minimum noise.
• Interpersonal Savvy: Relates well to all kinds of people inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably; respects and maintains confidentiality of all, residents, clients(s) co-workers and employer.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
• Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when they disagree.
• Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
• Time Management: Uses their time effectively and efficiently; values time; concentrates their efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.