Basic Responsibilities:

• Provides the highest level of customer service
• Proficient in the use of MS Windows & Outlook email.
• Fosters and demonstrates a positive attitude and working relations between all staff members resulting in a co-operative team, pride in accomplishments, mutual support, and outstanding service to guests.
• Demonstrates leadership in the management of NK’Mip RV guest services staff and events coordinators.
• Effectively books reservations on a computerized system.
• Has the ability to manage employees with employee schedules, employee files, handle employee complaints etc.
• Prepares and monitors guest service staff schedules and store employees
• Effectively handles Customer Complaints in a professional and timely manner
• Ensures a high level of customer service within the guest service staff.
• Develops and maintains a strong relationships and positive communications between partners of the RV Park and with the Resort Employees.
•  Opening and Closing Office
• Some marketing involved

Minimum Qualification Requirements:

• Is articulate and capable of communicating effectively both verbally and in writing.
• Excellent ability to produce first class customer service.
• Has the experience in Managing Staff
• Experience in handling Daily Cash Outs, Cash Out Reconciliations and Bank Deposits
• Completion of a credited diploma or degree in a Hospitality Management Program or equivalent experience
• Has experience in learning new computer programs (Reservation System)
• Demonstrates the capability and understanding of the recreation and tourism industry.

Location

Osoyoos B.C.

Start Date

March 18^th 2024

Workdays & Hours

8:00 am to 4:00 pm or 2:00 pm to 10:00 pm  (5 days a week – 8 hours/day) shifts may vary

Term of Employment

Full time year around

Pay Rate

$25.00 to $30.00 (based on company wage scale)

Deadline for Applications

Open until filled  

Send Applications too

HR Department at HR@oib.ca or OTDC Department jfeist@oib.ca