Retail Manager

Job No: NIC892
Location: O2 Arena London

Retail Manager O2 Arena

London, SE10 0DX

40 hours per week

Competitive

 

National Merchandise, a division of the Nottingham Ice Centre Limited, work in some of the UK’s biggest venues, the Motorpoint Arena Nottingham, The O2 London, AO Manchester, OVO Hydro Glasgow, M&S Bank Liverpool, 3 Arena Dublin and SSE Arena Belfast to name a few.

 

In addition to the work we do in venues we also work with some of the biggest festival organisers in the world bringing merchandise to music and entertainment fans at events that include Download, BBC Radio 1’s Big Weekend, Isle of Wight, British Summer Time, Glastonbury, Camp Bestival, Electric Picnic, Leeds & Reading festivals and many more.

 

We are looking for a Retail Manager to manage our merchandise store in the O2 Arena.

 

Reporting to the Area Manager – South, the Retail Manager will undertake the strategic development and management of the Merchandise Store in the O2, and through motivation and effective use of staff to deliver a world class quality service to customers whilst achieving required revenue targets.  The Retail Manager will lead on all stock purchasing, staffing, operations, activations, artist pop-ups and takeovers.

 

Key Duties Include:

  • Overall responsibility for all aspects of staffing, stock control, stocktaking, deliveries and reordering of products in the UK’s first artist merchandise store.

 

  • Regular liaison with merchandise companies and suppliers to ensure the development and sourcing of new merchandising opportunities, including the use of the unit for artist takeovers and pop-ups

 

  • All reporting of daily, weekly and monthly sales figures, forecasts and other reporting as required by the Area Manager.

 

The ideal applicant will have previous experience of working within a similar role. 

 

They will have good knowledge of merchandising and stock control and the ability to maintain good stock levels at all times.

 

With strong communication skills, both written and verbal the ideal candidate will have strong numerical skills and financial acumen with previous experience of managing budgets.

 

A team player with good supervision skills, they will be IT literate and proficient in Microsoft Excel.

 

Due to the responsibilities within this role, the successful applicant needs to have the flexibility to work evenings, weekends and bank holidays, often working in excess of their contracted hours.

 

If this sounds like you, please complete the details below to submit your application.

 

 

 

Apply Now

Privacy Acknowledgment

The National Ice Centre (NIC) will process the personal information provided by you from your CV and documents contained within your offer pack (in the event you are made a conditional offer of employment), and any other personal information provided by you now or in the future, in accordance with the General Data Protection Regulations 2018 (and any supporting legislation from time to time in force). This is to assist us in considering your application for employment and, if you become a member of staff, for purposes relating to your employment.

For selection purposes, your personal information will be considered by our HR team and, where appropriate, relevant managers of the NIC. However, none of the sensitive personal information, e.g. disability (if any) included as part of your application will be provided to the managers during the selection process (except where necessary to enable us to make arrangements for you to attend interviews). Any appointment will be subject to references and other necessary checks.

Should your application for employment be unsuccessful your personal information will be held in our HR department for 6 months. After this period your application form and any associated documents will be disposed of in a confidential and responsible manner. Anonymised data may be kept for longer than this for monitoring and reporting purposes.

If your application is successful, all of your personal information (including sensitive information) provided as part of the application process, and any information provided by you now or in the future, will form part of your personal file and will be held securely on our HR database. Your personal information will be processed to assist in the service and administration of the NIC’s employment practices, e.g. payroll, pension, professional development reviews, equality and diversity and other monitoring. Your line manager may also have access to your some of your personal information to assist in line management duties, e.g. professional development reviews


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At the Nottingham Ice Centre Ltd, our people and those around us are at the heart of what we do and how we behave. Our passion is for our venues to be lived and breathed by everyone; whether they’re attending a concert, cheering on their favourite sports team or visiting us each day as their place of work.

By working together and having the determination and drive to succeed, we can ensure we deliver outstanding service and create everlasting memories for everyone we reach. If you have the determination to develop and be the best you can possibly be, as well as tackle tasks with integrity and innovation, we’re the right workplace for you.