The Həleləm Collective was created by Tsawwassen First Nation to make sure every Member has a safe, stable, and culturally grounded home. Rooted in TFN’s values of sovereignty, self-determination, and land stewardship, we’re building healthy, happy homes for today and generations to come.

Position Summary

Reporting to the Manager, Residential Property Portfolio, the Relational Maintenance Supervisor is a hands-on leadership role responsible for delivering timely, high-quality maintenance and repairs across Həleləm Collective housing sites. This position combines technical expertise with a relational, tenant-focused approach. As the first dedicated maintenance team member, the Relational Maintenance Supervisor will also help shape the systems, standards, and culture of a growing Indigenous-led housing authority.

In addition to direct repair and maintenance responsibilities, this role includes helping to design and deliver tenant education workshops and providing hands-on support to tenants and homeowners on basic repairs. These workshops reflect the Collective’s vision to empower Tsawwassen Members as tenants and future homeowners, strengthening their home maintenance skills and confidence in caring for their homes.

Key Responsibilities

• Perform daily maintenance, repairs, and inspections across three to four nearby housing sites.
• Provide certified electrical work in compliance with Red Seal standards.
• Complete a wide range of general maintenance tasks (e.g., plumbing, carpentry, drywall, HVAC filter changes, appliance repairs).
• Respond to emergency maintenance requests during work hours and while on call (rotating schedule).
• Build positive, respectful relationships with tenants and resolve concerns promptly.
• Help develop and deliver tenant education workshops on basic household repairs, seasonal maintenance, and home safety (e.g., breaker resets, unclogging drains, appliance troubleshooting).
• Provide one-to-one hands-on support to tenants and homeowners for minor fixes, fostering independence and reducing unnecessary maintenance calls.
• Maintain detailed maintenance records, logs, and tool/supply inventories. 

• Coordinate and supervise external contractors and service vendors.
• Lead seasonal and preventative maintenance planning and scheduling.
• Support move-in/move-out inspections and turnover repairs in collaboration with the property management team.
• Maintain building systems and fire safety equipment in accordance with regulatory compliance.
• Assist in the development of maintenance procedures, policies, and systems.
• Contribute to team coordination and, as the organization grows, mentor new maintenance staff.

Qualifications

• Red Seal Certification (BC or Interprovincial) required, or ability to secure within 12 months of hire. Electrician preferred.
• 3–5+ years of experience in building or property maintenance or facilities management.
• Extensive hands-on knowledge of residential systems: electrical, plumbing, carpentry, mechanical, and HVAC.
• Experience working independently and responding to emergencies with sound judgement.
• Strong interpersonal and communication skills, especially with tenants and vulnerable populations.
• Experience delivering workshops, training, or community education is an asset.
• Proficiency in Microsoft Office (especially Outlook and Excel); familiarity with digital maintenance tools is an asset.
• Valid BC Class 5 driver’s license.
• Experience working with Indigenous communities or in Indigenous housing is a strong asset.
• Basic knowledge of the Residential Tenancy Act and tenant rights is helpful.

Compensation  

• $48.71 per hour to $56.41 per hour (e.g. $95,000 to $110,000 per annum) with annual cost of living increases.
• On-call / standby pay.
• BC Municipal Pension Plan – employee contributes 8.61%, employer contributes 9.31%.
• Excellent benefits, 100% paid by employer:  
• 100% prescriptions paid, no deductible.
• 100% basic dental coverage, no deductible.
• 100% varied paramedical coverage.
• 15 Personal days per year.
• Paid time off during the Christmas & New Year break.
• Paid vacation time.

The Həleləm Collective is committed to building a team that reflects the community it serves. Pursuant to the Tsawwassen First Nation Government Employees Act, first priority in hiring among qualified applicants will be given to Tsawwassen Members, second priority to spouses (as defined in s. 3 (1) of the BC Family Law Act) of Tsawwassen Members, and third priority to members of other First Nations. If you fall within one of these categories and you wish to have this voluntary information considered as part of your application, please indicate the applicable category in your cover letter.