• A unique opportunity to utilize your leadership skills and make a difference in people's lives
• Build a rewarding career in this pivotal role
• Enjoy a highly attractive annual salary of $120K, plus top-notch benefits

About PLEA Community Services

PLEA is an accredited, not-for-profit, charitable community services agency that has operated throughout BC for more than 40 years. We deliver residential and non-residential services to children, youth, adults and families facing significant challenges in their lives. We continually adapt our programs to suit each individual’s diverse strengths, needs and circumstances. As a result, we have a strong reputation for helping those we serve overcome the challenges they face and lead fulfilling lives in their communities.

For more information, please visit plea.ca

About the Opportunity

We are looking for a full-time Program Director (Adult Services) to join our organization in Abbotsford, BC.   

Reporting to the Chief Executive Officer, this role will work collaboratively with other members of the Directors’ team. Program Directors are responsible for ensuring the programs within the incumbent’s portfolio are successfully delivered by enhancing the lives of clients we serve and adding value to the agency, through effective planning/oversight, the development and pursuit of strategic objectives, program reporting, the coaching and mentorship of direct reports, and the innovative use of available resources.  

Adult Services Program Director: The clients served within this program portfolio are adults, who may have a variety of health or social challenges, such as addictions, living independently, acquired brain injuries, cognitive, behavioural, mental health, FASD, and developmental disabilities. 

Key accountabilities include, but are not limited to:

• Planning, overseeing and evaluating program operations and service delivery, while ensuring compliance with internal and external requirements, assessing and addressing areas of improvement
• Determining staffing requirements and developing plans to address gaps, including hiring and developing employees for a high-performing team
• Establishing and reinforcing the agency's learning culture, holding direct reports accountable for performance, and managing individual and team performance
• Developing action plans for the program(s), anticipating change, and making evidence-based decisions that further the agency's mission and values
• Preparing presentation-ready reports/communications, researching, writing, and editing materials, and developing project proposals, summaries, and plans
• Leading and overseeing accreditation submissions and developing effective policies and procedures that comply with requirements and support program/agency goals
• Remaining up-to-date on program-related trends and knowledge, providing guidance to leadership, and taking a leadership role within the Directors' group
• Collaborating with the CEO and CFO to ensure program operations meet financial targets, including participating in the development of budgets and securing funding
• Fostering collaborative relationships within and outside the agency, acting as a liaison to funders and representing the agency at external events
• Identifying and resolving issues proactively, managing crises, and preparing complete, comprehensive, and accurate program reports and funding proposals
• Leading various committees and advising leadership on plans, activities, and findings, ensuring alignment with the agency's strategic plan

About You

To qualify you will need a Bachelor's degree in a relevant field, as well as 4+ years of progressively responsible management experience. You must also have a valid B.C. Driver's License (Class 5 or Class 7), and suitable driver's abstract and access to a personal vehicle (This position is based in Abbotsford, and involves travel in the Lower Mainland, the Fraser Valley and the Northwest Territories).

The following skills are essential to success in this role:

• Working knowledge of Microsoft Office, database systems, and web-based conferencing tools
• Leadership experience in a unionized setting
• Satisfactory criminal record clearance
• Excellent interpersonal communication, facilitation, and management skills
• Written and oral communication skills, including the ability to communicate effectively with others and prepare presentations
• Analytical and strategic thinking skills, including the ability to identify areas for improvement
• Exceptional leadership skills, including guiding others in building high-performing teams, reinforcing a learning culture, holding others accountable, and motivating others to make decisions aligned with agency values and goals
• Excellent conflict management and problem-solving skills
• Ability to work with others and collaborate effectively
• Ability to identify and analyze operational needs, develop comprehensive plans, and prioritize programs
• Demonstrated ability to articulate the business case and rationale behind decisions
• Ability to work independently, take initiative, make sound decisions under pressure, and be accountable for results
• Multi-tasking skills, adaptability to changing conditions, and organizational skills
• Applied understanding of issues related to race, culture, religion, gender identity, sexual orientation, poverty, and the lifestyle of individuals
• A valid Occupational First Aid Level 1 Certificate or willingness to obtain one prior to hire
• A background in healthcare (e.g., nursing), as well as experience working with health authorities and Community Living BC (CLBC) 

For the safety and well-being of our clients and employees, we require proof of COVID-19 vaccination before commencing employment. Accommodations will be made for those exempt from the COVID-19 vaccination, based on grounds protected by relevant human rights law.

What We Offer 

As a valued member of our team, you will be rewarded with a highly attractive annual salary of $120K, as well as top-notch benefits. All benefits/perks are effective on your first day. These include:

• 20 days of front-loaded vacation
• A comprehensive benefits package, with premiums paid for by the Employer
• Municipal Pension Plan
• Annual wellness allowances
• Training and Profissional Development Funds
• A number of agency-sponsored social events, including a summer barbeque, annual holiday party, and team days each year

If you tick all of these boxes and believe you will thrive in this role, we encourage you to apply today!