• Become a key member of the Shack Shine team
• Join an organization that strives to provide excellent customer care at all times
• Receive an annual salary of $60,000 to $80,000, plus benefits

About Shack Shine

Headquartered in Cambridge, Ontario, Shack Shine specializes in detailing and maintenance of residential homes in the Cambridge, Kitchener, and Waterloo area.  Their services include window cleaning, gutter cleaning, eaves trough cleaning, power washing, house and roof washing, and Christmas light installation. Our team prides itself on being a one-stop shop that helps homeowners protect their most valuable asset. 

As a growing company, Shack Shine believes in growing with their employers and in ensuring that their employees enjoy work-life balance.  A core company value is that employees enjoy working and interacting with their teammates, and have input into what kind of projects they would like to work on.

For more information, please see our website. 

About the Opportunity

Shack Shine has an opportunity for a full-time Assistant Manager to join their team. This position is based at our Cambridge, ON office, and will involve some travel to Waterloo and Kitchener, Ontario. 

Your responsibilities will include, but are not limited to:

• Monitoring and maintaining inventory on-site and in the office
• Providing on-site crews with efficient and organized job routes daily
• Managing the customer experience from the commencement of projects to ensure that a high-quality of service has been provided
• Effectively handling customer inquiries and complaints
• Maintaining the company's fleet of vehicles

About You

To qualify, you must have a high school diploma or equivalent GED, 2+ years experience, and a valid driver's license with a clean driver's abstract. Candidates with less than 2 years experience will be considered if they are otherwise a good fit.

The following will be critical to successfully performing this role:

• Proven track record of managing customer relationships and consistently providing excellent service
• Experience leading and organizing tradespeople
• Strong ability to handle customer inquiries and complaints, while providing exceptional service
• Effective organization and communication skills

Lastly, you will join us as a self-starter with a positive, solution-oriented, and growth-focused mindset, and the commitment to work with a team. 

About the Benefits

As a key member of our team, you can look forward to an annual salary of $60,000 to $80,000, plus the following benefits: 

• 2 weeks of vacation during the busy season, with the option of more vacation time during the off season
• Company vehicle available
• Mileage reimbursement for use of personal vehicles
• Social and corporate events throughout the year, including team events, annual Christmas party, and an annual corporate event

This is your chance to be part of a growing organization with great room for career progression and the opportunity to be part of projects that impact your community.   

If you're ready for your next challenge, then we invite you to apply today!