Human Resources Advisor (with focus on Learning & Development)
Job No:
137122
Location:
Vancouver, B.C.
- A rewarding opportunity for a professional and experienced Human Resources Advisor!
- Make a positive impact by joining a team that is dedicated to making a difference in the lives of people in need by creating an inspiring working environment.
- Enjoy a competitive salary and a variety of excellent benefits including 4 weeks vacation to start.
About Legal Aid BC
Legal Aid BC (LABC) is a non-profit organization created by the Legal Services Society Act in 1979 to provide legal information, advice, and representation services. Our vision is to be a client-focused legal aid that ensures access to justice for all and our mission is to provide the legal aid services that people need and to promote better access to justice.
At Legal Aid BC, we know that our continued ability to help the people who need us is thanks to the hardworking individuals who make up our team and are dedicated to making a difference in the lives of people in need. We foster a positive culture of open communication for our team to thrive within and this culture is underpinned by our values of service, diversity, integrity, accountability, and leadership.
To learn why legal aid matters, please visit our homepage by clicking here.
An Opportunity to Make an Impact
Legal Aid BC currently has an exciting opportunity for a Human Resources Advisor with a strong focus on Learning and Organizational Development to join our team based in downtown Vancouver on a full-time basis. This role will see you working mostly from home during the current pandemic, and will transition to working a few days in office and a few days at home once the pandemic subsides.
Reporting to the Manager, Learning and Organizational Development, this position provides a full range of general human resources services which include: employee and labour relations, contract and policy administration, performance management, training and development, recruitment, and job classification. The Advisor acts as a liaison between the LABC and union staff representatives and provides strategic leadership assistance to Vice Presidents, managers, supervisors and employees on a wide spectrum of human resources and training programs, services and management issues. As a member of our team, you will use your expertise to manage recruitment processes and also provide strategic leadership and guidance on key HR matters including employee and labour relations, contract and policy administration, management coaching, performance management, training and development, recruitment and workforce planning, and job classification.
Key accountabilities include, but aren't limited to:
Learning and Organizational Development:
- Participating in corporate planning to identify current and future skills requirements and staff development activities and programs
- Developing, maintaining and delivering in-house remote/virtual training and web-based training programs, ensuring high quality employee development solutions
- Facilitating and delivering learning events/workshops, focus groups, supervisory skills training, team building, and competency skills programs
- Collaborating with stakeholders across all levels, identifying changes to the learning programs, preparing recommendations and presenting to management team, and assisting in implementing changes to the learning programs
- Researching, recommending and developing tools such as training handbooks, job aids, and multi-media/visual aids to enhance learning activities
- Assisting managers and supervisors in creating action plans to enhance employee experience and engagement (WES)
- Supporting managers and supervisors in the design, development, and implementation of key change management initiatives for LABC
- Assessing and sourcing external training programs, courses and seminars related to organizational needs, liaising with external trainers to develop specific courses, and coordinating participation of LABC staff
- Assisting in the development of the annual training budget, establishing priorities, and overseeing administration of approved training budget
HR Generalist:
- Participating in the planning of a complete range of human resources programs and services for the LABC; assisting in the development, implementation and maintenance of goals, objectives, policies, procedures, standards, controls and guidelines
- Providing assistance and guidance to Vice Presidents, managers and supervisors on human resources matters; promoting effective human resources practices across the organization and aligning with LABC HR strategic plan
- Ensuring that recruitment activities are in compliance with LABC policies and procedures, collective agreement requirements, and applicable legislation
- Liaising with managers and supervisors in all divisions to identify vacancies and determine staffing needs
- Managing the full recruitment cycle process including advertising, screening, interviewing, conducting reference checks, preparing offer letters, administering orientation programs for new staff and conducting onboarding sessions
- Leading projects/initiatives that advance HR department goals, objectives and LABC HR Strategic plan while maintaining current awareness of developments in the field of human resources
- Working with management and staff on interpretation of collective agreement articles, assisting in processing grievances, collecting relevant information and maintaining cooperative working relationships with union officials
- Administering the BCGEU job classification system; providing procedural advice on job description development and job reclassification; representing management in joint job classification procedures; evaluating jobs according to established criteria; assisting in the development of job descriptions and/or job evaluation for PEA and excluded positions
- Participating on LABC management bargaining team in the development of bargaining plan strategies, proposals and costing to advance LABC HR/LOD Strategic plan
- Conducting research and preparation of Employer arguments for grievances and arbitrations including analysis of Employer and Union practices, policies, HR industry trends, costing and pros/cons of Employer and Union positions
More About You
In order to qualify for this role, you will need a university degree or completion of a recognized Human Resources, Business Administration, Organizational Development or Management certificate or diploma program and four to six years’ relevant generalist experience in a unionized environment, providing senior level HR, OD and labour relations advice, administration and interpretation of collective agreements and grievance handling. CPHR and Coaching designation or an equivalent combination of training and experience, is an asset. Previous experience working within or with a crown, non-profit, or government organization is an asset. Experience with HRIS, Learning Management Systems and Ceridian Dayforce would be assets.
With sound knowledge of relevant government policies, legislation, and regulations, you will also be familiar with union collective agreements and contract provisions. The ability to establish and maintain effective working relationships with peers, unions, management, and external contacts is essential as is the ability to provide assistance and guidance to Vice Presidents, managers, supervisors and staff on human resources programs, services and issues management. You are able to be discreet while dealing with confidential material, while exercising flexibility in balancing changing priorities and accommodating timelines. You possess excellent interpersonal and conflict resolution skills, while being able to instill confidence and serve as a valued business partner with assigned client groups.
As a superior communicator, you will work well within a team environment as well as independently. Armed with experience and sound judgement, you can make effective recommendations and support the resolution of sensitive HR matters while maintaining confidentiality, tact, and professionalism at all times. You are someone who is detail-oriented and always willing to help and take initiative, with a positive, collaborative attitude. You have demonstrated ability in project management, facilitating engaging training sessions, coaching, conducting focus groups, and writing training curriculum in a concise, user-friendly manner.
Our ideal candidate would also be proficient working with Windows, Microsoft Office Suite, Zoom, while experience with Camtasia, Articulate Storyline, Adobe Captivate, and Mural would be an asset. Please upload your resume and any examples of your previous work in Learning & Development.
About the Salary and Benefits
In return for your hard work and dedication, you will be rewarded with a competitive annual salary based on your skills and experience, as well as comprehensive benefits, including:
- Four weeks paid vacation to start that grows the longer you're with LABC
- An excellent employee benefits package, where premiums are 100% paid by LABC
- A generous pension plan
- Support for training and professional development
- An employee and family assistance counselling program
- $200 a year towards Employee Wellness programs
- Generous leave provisions (sick time, special leaves)
- 13 paid statutory holidays
- Regular team social events
Upon joining Legal Aid BC you'll be welcomed into a friendly environment where communication is valued at all levels. The work we do is highly rewarding and allows us to make a tangible positive difference in the lives of others.
Don't miss out on this amazing opportunity to work for an organization that is making a difference - apply today!