Relief Community Shelter Worker

Job No: 120556
Location: Toronto

  • Use your passion for working to break the cycle of homelessness as a Relief Community Shelter Worker
  • Finish each day knowing that you've truly made a difference in the lives of others
  • Enjoy a highly attractive hourly wage of $21.31 per hour and an excellent benefits package

About Homes First

Based in Toronto, Homes First have been providing supportive housing and shelter for over 35 years with a focus on the chronically homeless, people with complex mental health and addictions issues, and seniors. We operate from a harm reduction and client-centred approach.

Homes First is a rapidly growing organization and we need hardworking people to join us at our shelters and respites to provide services to those people with the fewest housing options.

For more information please visit our website. 

About the Opportunity 

Homes First is growing and needs enthusiastic Relief Community Shelter Workers for several of our sites in Toronto, Ontario.

As one of our Relief Community Shelter Workers, you'll work on an as-needed basis across a variety of shifts including weekdays, evenings, weekends, and holidays, often on short notice. 

Your responsibilities in this role will include:

  • Providing support to tenants living in our housing or hostels who face challenges including poverty, mental health, addictions, abuse, and social isolation. 
  • Providing support in the areas of basic life management skills, accessing resources for health and well-being, assertive communication, goal setting, giving and receiving feedback, self-esteem, conflict resolution, problem-solving, and managing change. 
  • Participating fully in the day-to-day operations of the facility. 

In order to qualify for this role, you will need a post-secondary education in a related field along with previous experience working with people who are homeless, under-housed, or hard to house.  Individuals with a differing mix of experience and education may also be considered. Certificates in First Aid, CPR, Crisis Prevention and Intervention are all an asset. 

As our ideal candidate you will have some knowledge of tenant populations, diversity issues, anti-discrimination practices, and the systematic reasons for homelessness. You will also possess excellent communication skills, the capability of comfortably working both as part of a team and with minimal supervision, and a proven track record of going beyond the call of duty in your passion for working to break the cycle of homelessness for people with the fewest housing options. You'll also join us with knowledge of relevant laws, standards, and guidelines. 

Individuals with strong critical thinking and decision making skills will excel in this role, as will individuals with cultural sensitivity and an awareness of the broad diversity of people who are without a safe space to live.  

About the Benefits

In appreciation of your hard work and dedication, you can expect to be rewarded with a highly attractive hourly wage of $21.31 per hour

As well as joining a positive unionized environment you can also look forward to receiving fantastic benefits, including:

  • Huge amounts of training offered - we have two offsite training days a year with both breakfast and lunch provided
  • Opportunities for career progression - the growing homelessness crisis requires us to grow too and we prefer to promote from within

Upon joining Homes First, you will be welcomed into a supportive and inclusive team. We greatly value the contributions of all our team members and are committed to providing a safe and rewarding working environment as well as opportunities for professional development and career progression

If you're looking for a rewarding career - Apply Now!

Apply Now

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About Us

There are over 8,000 people in Toronto without a safe stable place to live. Hundreds live “rough” in ravines, stairwells or on the street. Hundreds more suffer with mental health and addictions issues. This forgotten slice of our population, people who have been street-involved for several years and who have nowhere else to go, is where Homes First comes in. We provide Housing First. We were the first and remain one of the largest providers of homes for people with the fewest options in Toronto.