National Ice Centre
National Ice Centre
National Ice Centre
National Ice Centre
National Ice Centre
National Ice Centre
National Ice Centre

Merchandise Assistant Alexandra Palace (London)

Job No: NIC1069
Location: London

Merchandise Assistants - Alexandra Palace

 

What are we looking for?

We are looking for Merchandise Assistants to join our team working at Alexandra Palace, London. Shifts may take place indoor and outdoor.

 

Who are we?

We are National Merchandise & we manage the venue merchandising teams for the AO Arena Manchester, Motorpoint Arena Nottingham, Glasgow OVO Hydro Arena, The SSE Arena in Belfast, and Liverpool's M&S Bank Arena, as well as some of the UK & Irelands biggest outdoor music festivals such as BST, Download, Leeds & Reading festivals.

 

Working for National Merchandise is an exciting and fun opportunity for all, with the added bonus of flexible shifts to fit around the other important things in life. 

 

We are looking for enthusiastic individuals to join our retail merchandise team working on a casual, event driven basis, providing customer retail service to support the tour merchandise sales for some of the world’s most renowned artists. The role involves ensuring high standards of service are maintained and providing a welcoming environment for all clients and visitors to or venues.

 

Customer service is at the heart of everything we do, and we are looking for team players that can make a positive contribution to the overall customer experience. We welcome applicants who take pride in their work, have a positive friendly attitude, and possess excellent communication skills.

 

Skills & Competencies required:

  • Strong numerical skills and mental arithmetic.
  • Accuracy and ability to be calm under pressure.
  • Well presented.
  • Customer service experience and retail experience.
  • Demonstrate a willingness to learn and pick up new skills in a fast-paced environment.
  • Follow health and safety legislation and safe systems of work.
  • Strong interpersonal skills and the ability to work well as part of a team.
  • Be able to work under pressure and to strict deadlines.

If this sounds like the job for you, please complete the details below to submit your application.

 

Apply Now

Privacy Acknowledgment

The National Ice Centre (NIC) will process the personal information provided by you from your CV and documents contained within your offer pack (in the event you are made a conditional offer of employment), and any other personal information provided by you now or in the future, in accordance with the General Data Protection Regulations 2018 (and any supporting legislation from time to time in force). This is to assist us in considering your application for employment and, if you become a member of staff, for purposes relating to your employment.

For selection purposes, your personal information will be considered by our HR team and, where appropriate, relevant managers of the NIC. However, none of the sensitive personal information, e.g. disability (if any) included as part of your application will be provided to the managers during the selection process (except where necessary to enable us to make arrangements for you to attend interviews). Any appointment will be subject to references and other necessary checks.

Should your application for employment be unsuccessful your personal information will be held in our HR department for 6 months. After this period your application form and any associated documents will be disposed of in a confidential and responsible manner. Anonymised data may be kept for longer than this for monitoring and reporting purposes.

If your application is successful, all of your personal information (including sensitive information) provided as part of the application process, and any information provided by you now or in the future, will form part of your personal file and will be held securely on our HR database. Your personal information will be processed to assist in the service and administration of the NIC’s employment practices, e.g. payroll, pension, professional development reviews, equality and diversity and other monitoring. Your line manager may also have access to your some of your personal information to assist in line management duties, e.g. professional development reviews


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Questions

At the Nottingham Ice Centre Ltd, our people and those around us are at the heart of what we do and how we behave. Our passion is for our venues to be lived and breathed by everyone; whether they’re attending a concert, cheering on their favourite sports team or visiting us each day as their place of work.

By working together and having the determination and drive to succeed, we can ensure we deliver outstanding service and create everlasting memories for everyone we reach. If you have the determination to develop and be the best you can possibly be, as well as tackle tasks with integrity and innovation, we’re the right workplace for you.