Library Technician, Serials and Interlibrary Loans

Job No: CPSBC119
Location: Vancouver, BC

POSITION SUMMARY

As part of the library team, the library technician, serials and interlibrary loans position supports the information needs of physicians and surgeons of BC as well as College employees. The main responsibilities include administration and maintenance of the library’s journals collections—both print and electronic—management of a comprehensive interlibrary loan service and filling article requests from the library’s monthly newsletter, Cites & Bytes. Other duties include management of the library’s electronic “Tables of Contents” service and production of the library’s weekly telephone schedule.    

DUTIES AND RESPONSIBILITIES

Duties include but are not limited to the following:

Electronic journals administration

  • ensure access to electronic journals, accurate display of holdings in A to Z, and functional full-text article links in PubMed, OVID and Discovery
  • access/update/modify serials records using:
    • EBSCO A to Z administrative module
    • PubMed Linkout
    • OVID LinkSolver
  • troubleshoot access or linking problems that may arise (as discovered and reported by College library staff or physicians); this includes repairing links independently or through opening a work order with an appropriate service representative, including any necessary follow-up

Cites & Bytes article delivery

  • fill requests for articles from the library’s monthly newsletter, Cites & Bytes, and deliver to patrons via email, mail, or fax
  • create and complete “jobs” in the library’s patron database, MLS Trans, for each request
  • compile monthly and annual statistics of requests per article

Interlibrary loans service

  • verify, locate and acquire books and articles for BC physicians and surgeons and College staff
  • lend/provide College library materials to requesting libraries
  • maintain databases, records, statistics required to carry out this function
  • train and advise back-up interlibrary loan staff

Serials’ collection maintenance               

  • receive and process current print serials; update serials’ holdings records
  • claim missing issues from vendor via email and online using the EBSCONET claiming function
  • set up/verify access for new and continuing electronic journals each January
  • assist with annual serials’ renewals including making suggestions for additions to/deletions from the collection, taking note of and reporting significant price changes, requesting quotes for new titles, processing renewals in the EBSCONET serials’ renewal database

Electronic “tables of contents” service

  • subscribe to online tables of contents as required
  • edit incoming tables of contents and route to requesting library users and librarians 

DECISION-MAKING

Incumbent works independently under general supervision making daily decisions regarding workflow, prioritization and procedures.

ACCOUNTABILITY

Incumbent works independently under general supervision. Utmost attention to detail is required to ensure that library patrons receive timely access to up-do-date clinical information.

SKILLS AND QUALIFICATIONS

Required skills and qualifications include: 

  • library technician diploma or equivalent work experience
  • knowledge, expertise, and cumulative experience in all aspects of interlibrary loans and serials management
  • tolerance for technical problems and enthusiasm for independent problem solving and follow-through
  • a thorough knowledge and understanding of the nature and functions of libraries, and of library services, standards and procedures
  • basic HTML skills is an asset

The College of Physicians and Surgeons of British Columbia has been recognized as one of BC’s top employers since 2011 and one of Canada’s top 100 employers since 2014. Our goal is to attract, develop and retain highly talented employees. We offer an excellent working environment, opportunities for personal and professional growth, and a comprehensive benefits package.

Click here to download the job description. 

How To Apply

All applications for this position must be submitted online via this page

Please read through all of the questions; you may wish to prepare your responses in a Word document before you start filling out the fields below. 

To begin the application process, complete the questions below. You will have the opportunity to attach your resume and other documents on the next page. Note: You must submit your resume online. Ensure you have your resume ready to attach. 

We thank all applicants for their interest; however, only those selected for interview will be contacted.

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